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With more than 1.2 billion people, India faces an intensified version of the problems faced by all nations: how to meet a population\u2019s growing healthcare needs.<\/p>\n
That challenge was viewed first-hand by 15 FIU Chapman Graduate School of Business students working toward their MBA in Healthcare Management. The group visited India for 10 days last semester, as one of the options to fulfill the Master\u2019s Project in Management class.<\/p>\n
\u201cThis is in alignment with the university\u2019s mission of globalization,\u201d said Jean Gordon, visiting faculty administrator at the College of Business, who teaches the project-focused course. Students on the India trip could focus on one of several topics, including provider systems, beliefs and behavior and physician-patient relationships, Gordon said.<\/p>\n
The trip included visits to hospitals, both public and private, in Mumbai and Dehli, explained Mercy Bradley, director of the college\u2019s Health Management Programs.<\/p>\n
The hospital stops included a facility that treats patients with Ayurvedic medicine, the holistic health care approach developed on the subcontinent over centuries.<\/p>\n
\u201cThe idea was to expose them to another level of care, and evaluate what a country like India offers that we don\u2019t offer, given their population requirements,\u201d said Bradley.<\/p>\n
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Experience yields new insights on elder care. <\/em><\/p>\n Jessica Rico was one of the visiting students, who do much of their research before embarking on the trip. Her project focused on health care for the elderly. The experience \u2013 in and out of facilities — was profound.<\/p>\n \u201cThey have such a large population of people getting older. We wanted to know what they were doing to prepare for long-term care,\u201d said Rico, who is a provider network consultant at Miami-based Simply Healthcare Plans, Inc.<\/p>\n Aging in India is happening just as the traditional model of multi-generational living is fraying, Rico said: \u201cThe elderly people don\u2019t have the support, or the money for health insurance,\u201d and younger people, especially in rural areas, are leaving for greater educational and job opportunities. She noted that one way administrators and officials are serving the rural elderly is by delivering health care via medically equipped buses, an approach, she said, that might also work in Miami.<\/p>\n Because of the Affordable Care Act, millions more people are gaining health care, and the question of the best way to deliver service remains.<\/p>\n \u201cWe have to know how to handle that,\u201d Gordon said. \u201cIn India, we have the opportunity to learn some things we need improvement in \u2013 how to manage people in check-ins, the registration process, prevention and wellness. Those are all strong factors in a global health care community.\u201d<\/p>\n While she enjoyed learning about India\u2019s culture and seeing the nation first-hand, what Rico saw in hospitals is her enduring memory. While after 10 days in India she was ready to return home, she said, \u201cI\u2019m glad I went. In the beginning I was hesitant, but it was one of the best experiences I\u2019ve ever had.\u201d<\/p>\n