{"id":26553,"date":"2016-04-15T08:01:47","date_gmt":"2016-04-15T12:01:47","guid":{"rendered":"https:\/\/biznews.fiu.edu\/?p=26553"},"modified":"2016-11-01T09:28:07","modified_gmt":"2016-11-01T13:28:07","slug":"fiu-at-emerge-americas-an-it-challenge-for-social-service-change","status":"publish","type":"post","link":"https:\/\/biznews.fiu.edu\/2016\/04\/fiu-at-emerge-americas-an-it-challenge-for-social-service-change\/","title":{"rendered":"FIU at eMerge Americas: An IT challenge for social service change."},"content":{"rendered":"

\"FIU<\/p>\n

Technology may have the potential to create transformational change in the way society helps its most vulnerable citizens. But how do you make it happen?<\/p>\n

\"Monica
Monica Chiarini Tremblay<\/figcaption><\/figure>\n

That is the challenge to be laid before this year\u2019s eMerge Americas attendees by Monica Chiarini Tremblay, chair of Florida International University\u2019s (FIU) Information Systems and Business Analytics Department, and Frances P. Allegra, president of the SEED School of Miami, Florida\u2019s only urban, public, college-prep boarding school serving the area\u2019s most vulnerable kids. They will pose that challenge at their eMerge presentation, \u201cSolving Society\u2019s Wicked Problems Using Technology.\u201d An international showcase for technology and innovation, eMerge takes place April 18-19 at the Miami Beach Convention Center.<\/p>\n

Tremblay and Allegra want the technology that has upended business models across the economy to work for other parts of society to improve and strengthen the social safety net. And, eMerge attendees \u201care the people who have the access, the expertise and the tools,\u201d Tremblay said. \u201cWe are talking about how people in that crowd can make a difference by being a bridge.\u201d<\/p>\n

\u201cThere are people who know the pressing problems and people who know how to solve those problems, but they don\u2019t know each other,\u201d she added.<\/p>\n

\"Frances
Frances P. Allegra<\/figcaption><\/figure>\n

Allegra and Tremblay met several years ago, when Allegra was head of Our Kids of Miami Dade\/Monroe Inc., the non-profit lead agency managing all foster care and child welfare services in Miami and the Florida Keys. Tremblay and her students helped create personal electronic medical records for Our Kids\u2019 foster children whose health care information was scattered among doctors and agencies.<\/p>\n

Tech entrepreneur Manny Medina, eMerge founder, came to know Allegra when she came to SEED, of which he is a backer. Last year she brought SEED\u2019s robotics club to eMerge, where, she said, \u201cthey had a blast.\u201d Struck by the juxtaposition of under-served kids and the tech world, she wondered, \u201cThere is an infinitely large number of resources here. Why can\u2019t we be focusing on solving some of our most intractable problems?\u201d<\/p>\n

Terrible case fuels change.<\/em><\/p>\n

Allegra and Tremblay already know how technology can make a difference.<\/p>\n

In 2002, Miami was shocked when it was revealed that a Florida Department of Children and Families caseworker lied for 18 months about checking the welfare of foster child Rilya Wilson. The disappeared child was never found, and a jury convicted her caretaker on several charges.<\/p>\n

The problem: the old-fashioned paper-based honor system had no way to verify if caseworkers were actually making reported visits, said Allegra. The scandal of Rilya\u2019s tragic disappearance outraged child advocates and was a warning for the newly-created board of Our Kids. Before taking over the system that allowed for this tragedy to happen, the Our Kids board in 2004 set its sights on finding a solution.<\/p>\n

In 2007, the organization\u2019s IT staff used off-the-shelf software to create a phone app where the caseworker takes a time-and-date stamped photo of the child during each visit, automatically uploaded to state and federal databases.<\/p>\n

\u201cThat was eye-opening,\u201d Allegra said. \u201cTech is moving at such a pace in most for-profit industry, but it doesn\u2019t happen that way in child welfare. You have this whole world of technology working at the speed of light. We have to bridge that.\u201d<\/p>\n

Allegra and Tremblay will give examples of where tech intersected with community welfare. In addition to the Our Kids innovation called OK Connect and The SEED School of Miami, another is Community Plates, which links restaurants with food-delivering volunteers who can pick up supplies in real time and deliver them directly to those in need, cutting out the necessity for warehouses and staff.<\/p>\n

After learning what technology can accomplish, Allegra decided to attend FIU as a Health Informatics and Analytics graduate student.<\/p>\n

At day\u2019s end, Allegra and Tremblay want to inspire the tech community to take their skills not just to the workplace, but to the issues they care about. \u201cWhat we are trying to say is \u2018get involved,\u2019 \u201d Tremblay said. \u201cYou know what you can do \u2013 be passionate about it.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"

Technology may have the potential to create transformational change in the way society helps its most vulnerable citizens. But how do you make it happen? That is the challenge to be laid before this year\u2019s eMerge Americas attendees by Monica Chiarini Tremblay, chair of Florida International University\u2019s (FIU) Information Systems and Business Analytics Department, and […]<\/p>\n","protected":false},"author":75,"featured_media":26556,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[10],"tags":[3959,3230,1666,4007,1935,4008,4006],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/biznews.fiu.edu\/wp-json\/wp\/v2\/posts\/26553"}],"collection":[{"href":"https:\/\/biznews.fiu.edu\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/biznews.fiu.edu\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/biznews.fiu.edu\/wp-json\/wp\/v2\/users\/75"}],"replies":[{"embeddable":true,"href":"https:\/\/biznews.fiu.edu\/wp-json\/wp\/v2\/comments?post=26553"}],"version-history":[{"count":3,"href":"https:\/\/biznews.fiu.edu\/wp-json\/wp\/v2\/posts\/26553\/revisions"}],"predecessor-version":[{"id":26561,"href":"https:\/\/biznews.fiu.edu\/wp-json\/wp\/v2\/posts\/26553\/revisions\/26561"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/biznews.fiu.edu\/wp-json\/wp\/v2\/media\/26556"}],"wp:attachment":[{"href":"https:\/\/biznews.fiu.edu\/wp-json\/wp\/v2\/media?parent=26553"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/biznews.fiu.edu\/wp-json\/wp\/v2\/categories?post=26553"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/biznews.fiu.edu\/wp-json\/wp\/v2\/tags?post=26553"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}