Learning to manage undoubtedly is one of the most challenging and career-boosting skills to master. Whether it be managing one person or many departments, most managers face the tasks of solving problems, handling conflicts, and negotiating with co-workers and vendors—and those are just for starters.  But participants in the College of Business Administration’s Executive & Professional Education’s two-day Skills for Effective Management program learn how to develop these skills for greater effectiveness on the job.

Managers from the Puerto Rico Tourism Company as well as from the university learned how to communicate more productively with co-workers, to create alternate solutions to seemingly dead-end problems, and to secure positive commitment and outcomes from those with whom they negotiate on a daily basis  The course also covered strategies for mentoring, coaching, networking, and motivating staff.

“This program met all my expectations,” said Nareiso A. Moreno, NE regional business development manager for the Puerto Rico Tourism Company.
“I’ll be able to use the management strategies I learned.  My awareness of the people I work with and manage has been enhanced by this seminar.  I’ll be more enthusiastic at work and at home.”

Taught by Ron Gilbert, associate professor in the Department of Management and International Business, the program gives participants a host of tactics for improving their leadership styles.

“I was quite impressed,” said Candice Coutain, office manager, Executive & Professional Education. “This was an excellent seminar; Gilbert was terrific in delivering the material and kept the class interesting and enjoyable.  He made me comfortable so I could express myself.”

“We should offer this excellent course to our managers in order to complete their training,” said Nyrma Morales, general manager for Latin America and the Caribbean, Puerto Rico Tourism Company. “This is a great seminar for top management as well,” added Teresa Morales, regional director for the Puerto Rico Tourism Company.

Developed for both new and senior managers, Skills for Effective Management offers participants tangible performance results.  For more information on this and other programs, please visit http://epe.fiu.edu.